Asked at the desk most days
FAQ
Walk-ins, cancellations, sterilisation, and what happens if you turn up with someone else's set on. Straight answers, no hedging.
Do you take walk-ins?
We hold two walk-in stations Wednesday through Friday and fill them first-come. Everything else is by appointment — Thursdays book out roughly two weeks ahead.
How far ahead should I book nail art?
A week for chrome or a french, two to three weeks for a full custom set. Send your reference images when you book so we can budget the time properly.
What if I need to cancel?
Cancel or move your appointment up to 24 hours ahead at no charge. Inside 24 hours we ask for half the service price, since the chair usually cannot be refilled.
Can you work over a set from another salon?
Yes. Book a fill plus a Single Nail Repair so we have extra time. If the product underneath is lifting we will soak it off and start clean — we will tell you before we do.
Are your tools sterilised?
Metal implements are scrubbed, bagged and autoclaved between guests. Files, buffers and pedicure liners are single-use and opened in front of you.
Do you have anything for kids?
Little Dippers is a 20-minute polish change for ages ten and under, $22, no soaking or cuticle work. Weekend mornings are the calmest time to bring them.
Is there parking?
Free street parking on River Road and a free lot behind the building off Bell Ave. The lot entrance is easy to miss — it is just past the flower shop.
Do you offer gift cards?
Yes, in any amount, either printed at the front desk or emailed. They never expire.
Something not covered here? Send it through the booking form and pick “Just a question” as the service — it goes to the same inbox as appointments and gets answered first.